Recently, I came across some valuable information on the California Lemon Law while browsing forums and chatting with a few lawyer friends. Even though I haven’t had any issues with my car, I wanted to put together a helpful checklist for anyone who might need it. Whether you’re dealing with persistent car problems or just want to be prepared, this guide will walk you through everything you need to know to build a solid lemon law case.
Here’s a quick checklist I’ve put together to help you through it.
Vehicle Information
- Vehicle Identification Number (VIN)
- Make, model, and year of the vehicle
- Date of purchase
- Mileage at purchase and current mileage
Purchase and Warranty Documentation
- Bill of sale or lease agreement
- Financing agreement (if applicable)
- Manufacturer’s warranty documentation
- Extended warranty documentation (if applicable)
- Vehicle registration
Repair and Maintenance Records
- All service and repair receipts
- Detailed invoices from the dealership or repair shop
- Work orders detailing the repairs performed
- Dates of each repair visit
- Mileage at the time of each repair
- List of parts replaced or repaired
- Copies of repair shop correspondence (emails, letters)
Communication Records
- Written correspondence with the manufacturer or dealership (letters, emails)
- Notes from phone calls, including dates, times, and names of representatives spoken to
- Any written or recorded statements made by the dealership or manufacturer
Documentation of Defects and Issues
- Detailed log of the problems encountered with the vehicle
- Dates and times when the issues occurred
- Descriptions of how the issues affect the vehicle’s use, value, or safety
- Photos or videos documenting the issues (if applicable)
- Any independent inspection reports or expert evaluations
Lemon Law Requirements
- Proof of at least four repair attempts for the same issue, or two repair attempts for a serious safety defect
- Evidence that the car has been out of service for repair for 30 days or more (cumulative)
- Documentation that the problems occurred within the first 18 months or 18,000 miles of ownership, whichever comes first
Legal Documentation
- Copy of the California Lemon Law statute
- Records of any previous lemon law claims or arbitration cases (if applicable)
- Correspondence with a lemon law attorney (if you’ve consulted one)
- Any legal notices sent to the manufacturer or dealership
Additional Tips
- Keep all documents organized and in a single, secure location.
- Make copies of all original documents to ensure you have backups.
- Document every interaction with the dealership or manufacturer, no matter how minor it seems.
Having thorough and well-organized records will significantly strengthen your lemon law case and help ensure you have the necessary documentation to support your claim. Please remember I’m in California, which could mean some of your laws might be a bit different.